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March 2024 by BigDog Chasey
Came by because of a Lens fell out and they took care of me right away. Thank you for the great service.
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March 2024 by Cedric Cason
Brandon the Eye Specialist at Riverside Mall is outstanding and his level of service was impeccable. We wish he could manage the LensCrafters in Moreno Valley!!!!!!!
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March 2024 by Sarah Savala
Andrew is amazing helped me out so much on my visit! Very knowledgable and friendly
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March 2024 by sHiRo NeKo
Very helpful generous along with good advice on style, price and Preferences.
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March 2024 by David Anthony Johnson
Manager Raaz, techs, Andrea and Brandon were excellent! All three were very nice, knowledgeable, attentive, friendly, and caring. I habe not received that kind of treatment in a very long while. My wife will be getting her two glasses from this Riverside Tyler Galleria location in a couple of days.
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March 2024 by SD Ski
Always a good experience at the Tyler Galleria location. I was assisted before my actual appointment time and the person conducting my pre-testing was nice and explained every test. Dr. Le is very personable and is not in a rush to move on to the next person. When ordering glasses, the techs are very helpful and do not pressure you to buy any add on services or upgrades. Based on my experiences over the years at this location, I highly recommend the location and Dr. Le.
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January 2024 by Marcy Garcia
Karen fixed my glasses! She was amazing ?
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January 2024 by Lisa
What a great experience! I sat on my glasses, walked in to LensCrafters and was immediately seen by Abdon. He was very polite and professional. He fixed my glasses and cleaned them. Very nice place. I highly recommend! And I will definitely be switching to this office.
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January 2024 by Ronald schoonover (Ron)
I have to say my visit to Lens Crafters was outstanding! I wish I could remember the girls name that helped me find the glasses that were right for me. She was very patient, knowledgeable and polite. Thanks again!
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December 2023 by Seanna Carroll
I had to take my glasses back due to be readjusted and an upgrade to the lenses. "Raas" at the Tyler Mall location showed me Exceptional Customer Service. She responded to my questions I had pertaining to my glasses and clarified my concerns. She took the time with patience during the busy holiday time. I didn't feel rushed by her nor the rest of the Staff at that location.Thank you!
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December 2023 by Valeria Mendoza
Karen was amazing! The experience was seamless and she was extremely helpful throughout the process. She answered all of the questions I had and was very personable.
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December 2023 by Christina Balogh
We came in needing glasses for our extremely farsighted 3 year old. We bought some frames that ended up being too big/heavy on my kid- Brandon was super helpful explaining the return process, and assisted us with selecting frames that would be a much better fit based on my sons Rx. Very grateful for the staff here for all their help! Highly recommend coming here for glasses.
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December 2023 by sylvia estrada
I called Lens Crafters in the Tyler Mall to make an appt. and to my surprise they were able to see me if I could make it in 10 minutes. I got there and was greeted immediately and was taken care of right away. Everyone was very friendly, helpful and super knowledgeable .This was my first time at this location and I was very pleased. Abdon, the optician was so patient with me which I appreciated very much. Thanks to all who helped and made my visit a pleasant one.Sylvia Estrada
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December 2023 by TC Ho
Adriana and the LensCrafters crew are the best! Helped me by repairing some broken frames and switching out my lenses! So thankful for their courteous assistance!
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October 2023 by O Marlando
There was a time when Lens Crafters was my go to place to get glasses made however, that’s no longer the case. I recently went to get glasses made however, they broke the frame while making them then told me I’d have to wait two weeks for another pair. However, my eyesight is very bad and can’t go without glasses there for I had New lenses for an existing pair made. However, when those were given back, my frame does not fit the same as it was before and the reason they said The lenses push the frame out. I find this alarming because the same frame and Lens were purchased and made by them previously. Sad to say, I will not be returning to Lens Crafters in the future for my eyesight needs.I got a reply from someone to send my concerns to an email link. However, that email link does not work. ❗️