Public Storage in Riverside offers a convenient and supportive storage experience. Customers appreciate the free reservation process and the option to use the online eRental feature, allowing easy access to their storage units without visiting the counter. The staff, particularly a representative named Jen, has received multiple commendations for her exceptional customer service. Reviewers highlight her kindness, patience, and extensive knowledge about the storage process. Jen has been recognized for her ability to provide helpful advice and maintain clear communication, making transitions smoother for families storing items for loved ones. Her assistance with technology, such as app setup, has also been invaluable for those who are not tech-savvy. Overall, Public Storage stands out for its friendly staff and efficient service, making it a reliable choice for storage needs in the neighborhood.
