Rite Aid is a prominent drug store chain known for its pharmacies and health and wellness products. Many customers appreciate the store's clean environment and the variety of products available, especially seasonal items like Valentine's gifts. The staff's kindness and helpfulness have garnered positive remarks, encouraging some to return more frequently. However, experiences in the pharmacy can be frustrating, with reports of long wait times and inconsistent stock levels for medications. Customers have noted issues with the pharmacy not having prescriptions ready on time, leading to dissatisfaction. Additionally, while the location is favorable, some have found the customer service in the main store lacking, particularly at the registers. Self-checkout can also be challenging without staff assistance, which may lead to longer waits. Overall, Rite Aid offers a mix of positive shopping experiences and areas needing improvement, particularly in pharmacy services and customer support.
I Always come to this location, the Associates are Always Nice and helpful, the ice cream here is Good, the store is always Clean. I prefer this location.
February 2024
Today I was looking at all the amazing valentines product you have out, the manager was so kind and helped my find the perfect gift for my kids. I love the customer service I received. I will be frequenting this rit aid more often because of the kind and helpful employees.
November 2023
STORE IS ABSOLUTELY WONDERFUL!!!.Pharmacy takes forever. They let you stand there for 10 to 15 min before they even knowledge you. I go there 3 times a month same problem all the time.A little frustrating.