Riverside Medical Supply is known for its friendly and helpful staff, providing excellent customer service to those in need of medical equipment. Customers appreciate the staff’s willingness to go above and beyond, such as lending crutches while waiting for insurance approval and staying open longer to assist with urgent needs. The team is knowledgeable and professional, offering guidance on supplies, repairs, and equipment setup. Many reviews highlight the staff’s helpfulness in accommodating urgent requests and their friendly attitude, regardless of language. The store offers a variety of quality products, including large capacity bedside commodes, which are well-built and easy to use. Customers value the reasonable prices and the personalized assistance they receive, including help with loading and setup. Riverside Medical Supply is often recommended for its reliable service, quick response, and the genuine care shown to each customer. Overall, it is a trusted place for medical supplies and equipment, especially for those needing immediate and quality solutions.
Amazing service, the lady was able to lend me a pair of crutches while my insurance could approve a pair for me. This is something that she was not required to do but was so helpful and friendly. Thank you for your help ❤️
October 2024
The staff was extremely helpful. They stayed open a bit longer to accommodate me after I had called in to get some crutches. Very helpful, very great service. I would definitely come here again for medical equipment. I am always injured so this will definitely be me go to spot now.
June 2024
This company was very receptive to my needs and in a timely fashion. I was very pleased with their level of professionalism, their knowledge, customer service skills, and for going above and beyond. I would recommend this company to anyone seeking dme, supplies, repairs, etc...
