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August 2021 by Jason Sall
Sam’s is a joke they have changed there return policy completely to avoid returns I have an item that clearly says back by Sam satisfaction guarantee for years of use and didn’t return it cause it over 90 days I would stick to Costco from now on
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August 2021 by james bondz
Waiting in line about 45mins from the street to get fuel with my family and as soon as it's time to get fuel ALL THE PUMPS GOT SHUT OFF. Some middle aged late 40's early 50's lady out there working had a VERY NASTY,RUDE, NONCHALANT ATTITUDE towards the customers. OH! It gets better! She even turned the pumps off on people pumping gas & said "DON'T YOU SEE THE SIGN? IT SAYS WE CLOSE AT 7" THERE'S NOTHING I CAN DO. She didn't call for help or maybe she did, but she didn't have anyone out there to AT LEAST HAVE THE COMMON COURTESY TO CLOSE OFF THE LINE AT 7 UNTIL ALL THOSE WAITING GOT FUEL. WE HAD 20MILES WORTH OF GAS LEFT. BUT YOU KNOWWHAT! WE DROVE DOWN TO COSTCO & THEY BLOCKED THE LINE OFF AT CLOSING TIME TO ALLOW EVERYONE TO GET FUEL.
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August 2021 by Carlos Contreras
Messy all the time. Noticed that most Sam's locations that have severe opportunities are ran by the same market manager. Perhaps a new market manager is needed to give club managers better leadership?
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July 2021 by MURGUIA CASILLAS SAMAEL
It wasn't has busy as you could think. Love to come here to refill cereal, water bottles, candy, snacks and bread. The employees are really kind and helpful. Pandemic warning were at the entrance and inside to, so five stars for that, antibacterial gel to.
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July 2021 by Gina C
Let me describe my experience at the food court. Not sure if I upset the worker but I asked if one of the pizza options had been sitting there for awhile (if yes I would have picked another type gladly). I wasn’t asking to be rude but this seemed to upset her. Then I had a problem with my card (kept getting “cancelled transaction” ? on all of them- even my use only in an emergency card). Ultimately, I was forced to walk away and purchase a gift card to check out (strange my card worked at the checkout). I returned and was sternly told I needed to inform her that I was using a gift card before swiping ??♀️ and my first swipe with the gift card was cancelled! I found it weird that every time I went to insert or slide any of my cards the worker kept touching the screen on her end. Conspiracy? Was she cancelling my transactions?! Are the Waltons in on it?!!!! Probably not but I certainly did not appreciate being told off and treated badly by the worker. I get it, customer service is a tough field and customers are sometimes frustrating…but as a professional millennial who tries their best to respect food workers, I feel betrayed. Was this the reincarnated lunch lady that told me off in 2nd grade for forgetting my lunch number? Or perhaps some sort of evil play by the universe for not paying library dues? I guess we’ll never know….but Susan the Food Court Lady of Riverside - I’m on to you???
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July 2021 by M Vazquez Ve251
I found a hair on my pizza ? …. Please be careful the hair was baked in the pizza …. It’s not about being a Karen it’s about being cautious and clean as you handle food that other people eat … cook as if you are cooking for your own family … love your pizza but finding a hair inside of it is a bit ?
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July 2021 by Jillyb84
First time coming here and found lots of goodies! Very pleased! Thank u!
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July 2021 by David DePew
Love this location. Always have what I want in stock. Great staff
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July 2021 by John Botkin
Its sams club lots of products long line if you choose not to use the doit yourself check out. Plenty of open registers if use self check out. The line for the hotdogs and veryberry were long but WOW they moved quick. Those ladies were GOOD at their jobs.The very berry ice cream was GREAT!!!
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July 2021 by Mary Conston
Great experience every time I shop there
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June 2021 by Michael Ochoa
Very easy to get in and out as opposed to Costco. Has a good selection of most everything we use and then some.
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May 2021 by Randall De Ruyter
Angela in the bakery department is awesome.
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April 2021 by Ken Ray
customer service over the phone is bad
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February 2021 by Lesley RamRoj
I like shopping here but I hate how people drive around the parking lot. They need speed bumps to slow people down. They no longer care about pedestrians.
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October 2020 by Sidney Carr Jr.
Great prices so many goodie great customer service
