Verizon is highly praised for its outstanding customer service at this location. Customers frequently mention the helpfulness and expertise of the staff, particularly highlighting a representative named Brian. He is described as knowledgeable, attentive, and capable of making complex processes easy to understand. Many reviews commend his ability to ease anxieties during stressful situations, such as dealing with broken phones or complicated claims. Another staff member, Victoria, also receives accolades for her support and assistance, ensuring customers feel valued and understood. Additionally, John is noted for his quick and effective problem-solving skills. Overall, the store is recognized for its friendly atmosphere and exceptional service, making it a reliable choice for those in need of phone-related assistance.
I’ve put off my phone upgrade/transfer of service for a long time, dreading going in person and John made me wonder why I waited so long. He was helpful, efficient, and courteous throughout the speedy process. Happy to be a Verizon customer if they hire and treat employees like John well. Thank you.
February 2026
manager was a super nice lady big help with a small inconvenience.
February 2026
My transition from T Mobile to Verizon was smooth, fast and drama free. WHY? It was all Brian. Thank you Brian
