October 2023
My experience with Chase Bank was extremely disappointing. The customer service was unhelpful, and I encountered unnecessary delays with my transactions. They need to improve their efficiency and responsiveness to customer needs.
June 2023
Every time I've dealt with employees, either here or on the phone they've been d*cks. I can't with Chase anymore. US bank has always been upstanding and professional.
April 2022
Most unhelpful bank EVER and this is why I'm closing all my chase accounts taking business elsewhere. Froze my accounts for some kind of verification that i never received via email (since we opted to go paperless) Came to verify said it will take 3 days to unfreeze my account. Wouldn't even let me take out my own money
