Victra is a Verizon Authorized Retailer in Rocklin, CA, striving to create the best possible experience. The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Knowledgeable and dedicated store consultants provide helpful and friendly service. Staff members take considerable time to assist customers, even with older, unsupported devices, working hard to transfer all information. They are very good at their jobs, breaking down information for customers and discussing options to get the best deal. Consultants are extremely helpful, going out of their way for customers, ensuring they are taken care of, and even staying late. They help choose new devices, locate inventory at other stores, and handle data transfers efficiently. The experience is described as great and fun, with customers very satisfied and impressed, definitely recommending the location. The mission is to connect technology to life in a trustworthy, fun, and profitable way.
Manager and staff really took care of us. Had phone issues and changed plans. They took their time and solved multiple problems.
December 2023
Great service. Kayla is extremely knowledgeable and provided excellent customer service.
November 2023
Great visit to this store today. Had just a few things to do with my new phone and Mayra was there to assist. We were done in less than 5 minutes! She is a champ! Very good at her job, friendly and extremely helpful. Thank you Mayra, I'll be back to see you when Verizon Wireless is in Loomis! Thanks again!
