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March 2024 by Gabriel M.
Furniture is made with very cheap and thin plywood. Cracks and breaks easily just from sitting down. They offer a "warranty" but the warranty company they partner with ProtectAll will not reimburse you no matter what. They claim my accidental damage is excessive and therefore will not reimburse. Look at the reviews of the warranty provider.
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March 2024 by Jim G.
We recently received new furniture from Ashley Furniture in Rohnert Park, CA. We worked with Raj and Q. When we asked if there were any advantages to ordering our furniture online, Q told us there are no advantages in pricing. Q also said that all sales are final at Ashley furniture. This is not entirely true. All sales are not final if you purchase your furniture from Ashley online. We unfortunately were unhappy with our purchase for personal reasons. If we had purchased online we would have been afforded recourse in returning our purchase. This is mentioned by Ashley all over the internet. Our couch was delivered with a defect which we told them about at the time of delivery. MY ADVICE TO ALL IS DO NOT PURCHASE YOUR FURNITURE IN STORE. PURCHASE ONLINE ONLY IF YOU WANT GREATER RECOURSE IN YOUR RETURN PROTECTION!
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February 2024 by Dave Paniagua
Very helpful... Good price.... Thanks again!
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February 2024 by Linda Love
Irene is friendly, professional, and knowledgeable. Highly recommend.
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February 2024 by Marvin Kuok
Jenna did an amazing job with helping me find a perfect matters .
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February 2024 by Brandon Wilder
Jenna was very helpful and knowledgeable. Felt very comfortable with my purchase and the process
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February 2024 by Cheryl Lysell
Came in to buy a couch that I had looked at the day before. Was greeted at the door by a friendly salesman. Took him to the couch I wanted, asked a few questions about it, got the answers quickly and purchased the couch. I was in and out within a half hour… Which included setting up a delivery date. Great experience, will definitely come back for other pieces of furniture.
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February 2024 by lindsay bruce
Q was friendly and helpful
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February 2024 by Dave Erickson
In store customer service was fantastic. Jim helped us find the perfect size and style couch for the space. Waiting for Delivery. Will share that experience later.
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February 2024 by Deirdre OConnor
Robert was great and very knowledgeable about the furniture. He sat down and took his time He made sure that I got the sectional couch in the color and material I wanted. I will back for my future furniture needs
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February 2024 by Lorie Violette
Irene is very genuine, and super helpful!!!
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February 2024 by joe mogannam
Gabe and Q, we’re great. They were very knowledgeable took me to exactly the location of each item. Financing was an easy process too
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February 2024 by Kay Conway
This is a very large, beautiful store/showroom with a wide variety of very nice looking furniture styles. I have purchased several items and am getting compliments on my choices.
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February 2024 by Ken Taylor
Irene at Ashley Rohnert Park was incredibly helpful when we were sofa shopping. We will come back in the future.
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February 2024 by Alexandra Sacchetto
Irene was very helpful and directed me right to the style of tables I was interested in. She also did not make me feel rushed to make a choice. The manager and her were very kind and 49er fans which made it 10x better.
