Patelco Credit Union is praised for its helpful and friendly staff, who are knowledgeable and patient with members. Customers appreciate the excellent service, including assistance with questions about CDs and investment options, as well as quick help during urgent situations like credit card issues just before closing. The credit union offers great rates and includes free checking accounts. Members also value the professionalism and respect shown by staff, even during difficult conversations. Many have experienced positive outcomes, such as getting funds back after hacking incidents. Overall, Patelco Credit Union is seen as a trustworthy and caring institution that provides reliable financial services, with staff always willing to assist members in a respectful and understanding manner.
Love this place they have been helping me reach my goals for years now. Fernando has helped me immensely and they are all nice
November 2025
I really like this branch. The tellers are always really helpful and they remember me when I come in which is a nice touch. I like that they are not a smaller credit union.
December 2023
The people at my branch are awesome! I have been hacked a few times and they ALWAYS get my money back. They don't cop an attitude when I get slow on my device. Services are great, free checking is included with my account. Very pleased with this credit union.
