Cox Store in Rolling Hills Estates offers a wide range of services to cater to the diverse needs of its customers. Whether you're a gamer, remote worker, or streaming enthusiast, the store's knowledgeable team is dedicated to providing personalized support and exclusive deals to elevate your tech experience. The store boasts ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices, all under one roof. Customers praise the exceptional customer service provided by staff members like Conner, Matt S., James, and DV, who are consistently described as knowledgeable, experienced, and kind. The store's welcoming atmosphere and efficient service have been highlighted, with one customer noting the smooth and easy process of setting up a new modem, and another commending the quick resolution of a service transfer issue. The recent staffing change, with the store now being operated by the Cox Corporate office, has also been met with positive reviews. Overall, Cox Store in Rolling Hills Estates is a one-stop-shop for all your tech needs, offering a wide range of products and services, along with a team dedicated to delivering a personalized and satisfactory in-store experience.
STEVEN WAS AMAZING. I called with concerns about my order and Steven was not only able to reassure me about my order, but personally helped out with my questions. Super kind and thoughtful man so glad with how welcoming he is!
July 2024
Great location! The people there are so awesome. James the manager, Conner, DV, and Matt gave great customer service. I highly recommend this location.
August 2023
Terrible service. Internet was down for 5 days. Giving wrong information by different departments. Did not send reminder when the internet would be back up in service.
