Citibank is known for its friendly and helpful staff. Customers appreciate the nice and professional team, including Dona, who is very helpful and kind. The branch is praised for its excellent customer service, with staff members like Donna Mak and Adrianna Chen going above and beyond to assist customers with their needs. The manager, Laura Neill, has also received positive comments for her exceptional leadership. Customers feel confident and well taken care of when visiting the bank, whether depositing checks, withdrawing money, or resolving issues. Overall, Citibank provides a welcoming environment with dedicated staff who are willing to help and ensure a good banking experience.
Last week i go to bank and i am very appreciative for this bank because tha staff is very nice and i go to dona mak she is very nice and helpful and greatful , i give you advice please go to this bank Thanks ☺️
May 2024
Here at Citibank, Rosemead Branch the Manager Laura Neill was exceptional. Today l dealt with a difficult issue but a wonderful Lady Donna Mak came to my rescue. Called Corporate for me and completely solved the issue. Thank you so much, carl
January 2024
Friendly staff. Special thanks to banker Johnny. He helped me with all my questions and was very friendly.
