“I find that the people here working do just that work. Yes you have to socialize but they keep it to a minimum. Consideration for those who are in line. I've been to neighboring facilities and oh my God it like story time with the customers nevermind the 15 people waiting . I order what I need it's t h every when they say it's there even will get a call. They should not be taking Saturdays off here. Corporate should reconsider giving back these employees more hours to work on Saturday's and close the other ones down. You get less chit chat and more work done here than.”
10AM - 5PM
9001 Valley Blvd, Rosemead
Banks
“Last week i go to bank and i am very appreciative for this bank because tha staff is very nice and i go to dona mak she is very nice and helpful and greatful , i give you advice please go to this bankThanks ☺️”
10AM - 5PM
9001 Valley Blvd, Rosemead
Banks
“I had a wonderful experience today with Johnny Ngo. He was incredibly professional, efficient, and kind throughout the entire process. He made everything smooth and easy to understand, and I truly appreciated his patience and clarity. I’ll definitely continue doing business at this location moving forward. Thank you for the excellent service!”
“I had an appointment at 10:30 AM today and was helped by Yoon Tang. When she found out English isn’t my first language, she quickly arranged for David to help with translation. The whole process was super professional and efficient. She even suggested a credit card for me, and it got approved really fast with a credit limit I’m very happy with. Huge thanks to Yoon Tang and David for making everything so smooth—I really appreciate it!”
“Even on a Saturday afternoon, this place is wonderful. The line moved quickly, everyone was friendly, and everything looks so clean and tidy. Definitely will be coming back to this branch in the future when I'm in the area.”
“Hadn't had a checking account for years, and wasn't sure I could get one because of a bad mark on my SCAN report. Joanna Ho, the Lead Branch Manager, got me set up and very thoroughly explained everything I needed to know, plus I received an ATM card I could start using immediately. Add to that getting $300 from the bank for opening an account in July and setting up direct deposit! Joanna's the most helpful person I've EVER met in a bank, and I'm 69! This is a tiny branch in Walmart, so sometimes there's a wait, but the tellers are very efficient.”
“Everytime I've been here the staff are very helpful and nice. Granted I usually see the managers and don't interact with the tellers but my experience is that they do really care”
“My man Josh. He’s the man. I came in looking to bank with a new financial institution because my previous one was not the best (customer service was poor). I came in and Josh was so welcoming and listened to what I wanted. I’m glad I met Josh, I feel like he really listened to my concerns and I feel I can reach out to him with anything. I can truly feel confident and trust them with my banking needs. Thank you Josh! You’re the man!”