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“Came mid-afternoon today (Tuesday), not busy at all. The gentleman working there was super nice—we used a priority mail box to mail something very light and he went out of his way to help us find a different box that would cost less.”
“I am mind blown at the kindness I received today at this Post office. Thank you so much lady for helping me reduce the size of my package to save a few dollars. I’m trying to save for a road trip with my family and have been unfortunate to all of the sudden need car repairs as well as a dental procedure due within weeks of my trip I’ve been trying to save for that I will now have little to bring on the trip since these pressing circumstances are very costly. Every little bit of money helps. Thank you thank you ?”
“The staff are efficient, friendly, show high level of competency.. their work ethics are exceptional despite the increasing demands for passport applications and renewals. They try their best to give each customers an exceptional customer service. Thank you again.”
“The best post office, because Cindy and the other ladies are always friendly. Majority of the time I get the clerk Cindy who is always nice about scanning my packages. I always get a receipt and she’s never refused me unlike the workers at the post office on Elliot street. They’re extremely pushy about leaving your packages in a bin. It’s too risky not having them scanned in and getting confirmation. Anyway, Cindy is great and so is this post office!”
10AM - 6PM
2088 S Atlantic Blvd, Monterey Park
Post Offices
“Highly recommend it here! One stop shop and very convenient for livescan, notarizing documents, and mailing stuff out. The owner is really sweet and she helped me so so so much with a very time sensitive issue that I had and was very pleasant to work with. Thank you for your help to the owner and I highly recommend this place to anyone!”
8:30AM - 5PM
11760 Telegraph Rd, Santa Fe Springs
Post Offices
“Good service. Kris helped us out as walk-ins for passports (we got lucky the office was not busy). He was courteous, walked us through the process and took our picture. We were done in a few minutes.
This office was clean and looked cared after. It was worth driving a few minutes out from Downey. If you need to do a passport walk in or schedule soon, go to this office they do walk-ins M-F, Downey does them only Thursdays. When I looked at the website this office had opened appointments with in 3 business days but Downey office was like 2 weeks out.”
“Our local U.S. Post Office... convenient and well-stocked.
Our favorite clerk retired after decades of service and we are glad to see his legacy of customer service continue with the current staff. Thank you USPS.”
9AM - 12PM 12:30 - 5PM
7800 State St, Huntington Park
Post Offices
“I ship items almost every day, and I can say the employees at this location are wonderful, not just to me, I see them everyday helping other customers whit patience and good vibes.”
“The standard experience of a USPS Post Office visit ranges from tolerable to downright awful (my worst experiences being in NYC), but I have never had a better experience than the Lincoln location. There’s something about the culture of this office that the staff are courteous, friendly, efficient, knowledgeable, truly give a damn and go out of their way to help. There was an older gentleman (who retired in December) who was wonderful and his replacement is just as good. If only all USPS offices were this good. Thank you guys, you give us hope!”
“I've always lived in this city and I go here most of the time. Bryan and Tracy usually help me. They are always cheery, helpful and very knowledgeable about how to send mail/packages. Last Saturday had a 5 minute wait. Not bad for a weekend. Excellent customer service.”
“This post office has been a surprising source of calm for me since early this year. Some days I stop by just to drop off mail or packages, and other days I simply pass through, but every time, it’s consistent: clean, quiet, and efficient.
The attendant in the mornings always greets me with a smile, and I genuinely get the sense he remembers me (or maybe it’s my little dog Mimi he recognizes). Either way, the friendliness makes a difference. He even shared that Mondays are their busiest days, which explains why my morning visits always feel so easy and unrushed.
The building itself is beautiful, full of Old Pasadena charm. The high ceilings, intricate windows, and natural light make it one of those rare post offices where you don’t mind waiting. Even the mailboxes have a vintage look that adds to the character.
There’s also a window for prepaid USPS packages, which makes drop-offs simple and quick. I’ve never had a hassle here, and I always leave impressed with how fast the experience is.
If you appreciate efficiency and historic beauty, this is hands down one of the best post offices around.”
“This is one of my go to post office locations when I am visiting family every couple months.
The city of South Pasadena finished their last phase in landscaping the remaining grassy area in the south side by the public parking lot.
Fun Fact:
They built a 100% California native, drought tolerant demonstration garden. Selected plants that are naturally suited to the hot and sunny weather while also supporting pollination and providing food and shelter for wildlife.
Plantings will have color at different times of year, and include Cleveland Sage, St. Catherine’s Lace Buckwheat, Toyon, a ‘Desert Museum’ Palo Verde tree, among other plants.”
“Postal Services in Sierra Madre, Los Angeles, California...We had just finished breakfast nearby when I asked my friend, Hannah, if there was a post office nearby. She pointed and said that there was one right around the corner! Yay!Sierra Madre's post office is cozy, calm, and mellow. I felt like I was in a safe, small, quaint country town. I parked in the back of the building and walked in the building from the side door.Other people parked in the front, on the street, and walked in the front door.It wasn't crowded, so, I walked right up to the letter slot, tossed my postcard in, and left.Easy as pie!”
“Never have I ever felt compelled to write a review for a post office, good or bad. But today I went to this post office and the employee there (Carlos) was just so kind, knowledgeable, and helpful, I felt compelled to write a review and to say “Go, Carlos!””
“I have been to 4 post office locations in the city of Pasadena CA. This one by far has the most friendliest and helpful staff out of all the locations I have been to! Seriously, I have received attitude and even hostility at 2 of the 3 other post office locations that I have done business at. If you need to do any business with the USPS in the city of Pasadena CA, this is the location you want to go to!”
“I am a huge advocate for the USPS, especially now since younger people don't understand the difference between the USPS and UPS. The people who work here are nice and know me as a regular. And they usually have the newest books of stamps on offer so I always get mine there.”
“went there two times at 12:45ish. the first time was no problem, the second time the employee was on an hour long lunch break so I had to go to another post office. not sure if this happens frequently but you may need to call to see if anyone is there during lunch time.”
“I've never had a bad experience at this office. The staff is super friendly! I work weekdays so I've only ever been in on the weekends. The line is always pretty long, but they get through it at a pretty quick pace!”
“Everyone here has been friendly and superbly helpful(and I have worked with everyone that's been here over the past decade).
Many of the bad reviews are for general frustrations with post office speed and delivery in general.
Solutions?
1. Remove people with conflicts of interest (ie DeJoy and Wos who may claim up to a total $75,815,000 in assets from U.S. Postal Service competitors, according to government records) from positions of power and/or force them do divest from companies that benefit from USPS's shortcomings.
2. Invest in your infrastructure and workers. Make sure there are enough mail carriers; ensure they are paid fair wages that raise with inflation; and prevent deteriorating labor standards which will inevitably get in the way of effective and efficient mail delivery. (The former removes many disincentives for this.)”
“I frequently visit the post office for my job, typically three to four times a week. Before Junior's arrival, my experiences there were quite unpleasant due to the unprofessional behavior of the clerks, who often displayed a rude attitude, making customers feel as though they were a burden. While the wait times were bearable, the poor customer service was truly disheartening, as the clerks seemed entitled and dismissive. However, since Junior has joined the team, the atmosphere has significantly improved. Despite the occasional long lines due to limited staff, Junior consistently demonstrates professionalism and kindness, always willing to assist customers. I have observed this change firsthand during my frequent visits. If Junior happens to read this, I want to express my gratitude for enhancing my workday with your courteous service; your efforts are genuinely appreciated.”
“all other USPS close an hour earlier on Saturdays. I drove to this location for a last day return. The workers were nice despite being tired during their last hour of their shift.”
“Such a kind, patient, helpful postal woman helped us today. Despite the long line, she took her time to address each customer’s questions and individual shipping needs. Thank you!”
10AM - 5:30PM
607 Foothill Blvd, La Cañada Flintridge
Post Offices
“Best post office ever. There wasn't another soul in the place. When I went to the counter, I had to call to the back to find anyone who worked there, but he was very nice and helpful.”
“Best USPS!!! The workers there are always friendly and always give a little treat to my package helper (kids ?). They go above and beyond and are so patient with all the packages I drop off. ??”
8:30AM - 5PM
2054 S Hacienda Blvd, Hacienda Heights
Post Offices
“My go too post office because I live locally. Lines are not bad, if there is one at all. All of the clerks are super nice, friendly, and most importantly, helpful. Thank you always for the service. Peace”
9:30AM - 12PM 1 - 5PM
10409 Lakewood Blvd, Downey
Post Offices
“Standing in line this morning I could hear how caring, thorough, and patient each employee was with the customers. My turn in line gave me Cristen. She is customer focused and detail oriented. Plus, she is so pleasant to talk to. That's why I had to ask her for her name. She is great. Thank you for your time.”
“came into with a depop order pretty late (2 minutes past closing) and Mike was very helpful in getting me in and out quickly even though i had no shipping box nor label. He’s really the reason why i’ll stick to this USPS rather than the ones in south central!”
“Offers bulk drop off in the back if you have prepaid labels. Larger location and can save time if you buy postage ahead of time. Parking lot is pretty small and cramped so highly recommend parking on the street”
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“This is by far one of the best post offices I’ve ever been to. There’s always plenty of parking, no long lines, and the staff are extremely friendly and helpful. Everything is quick, easy, and efficient. It’s a pleasure coming here every time. Highly recommend this location if you want fast and stress-free service!”