The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. Customers have generally positive experiences at the USPS location on 11151 Valley Blvd. The staff is described as helpful, kind, and patient, guiding customers through the process smoothly. While the office can be busy at times, the overall service is praised as efficient and satisfactory. Customers appreciate the staff's efforts, especially during the challenges of the pandemic, and are willing to continue using this USPS location.
There was a line out two seperate doors when I came this morning!! Luckily for me my package had a prepaid postage label on it and I could leave it and go.
March 2026
Theresa at the counter is so courteous professional and kind! Amazing postal service coming out of El Monte on Valley.
January 2026
Worst customer service out of any other USPS locations. Long bearded clerk was rude and unhelpful. Drop off box was locked. Would have this negative review if it’s available. recommend more people to go to keep them busy.
