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“I'm not sure there's anything that could be done to improve on what was a great experience at this U-Haul location. I had reserved the pickup truck online the day before, so the wait was minimal and very fast! The U-Haul customer assistance/sales/rental agent onsite, Joanne Inouye was very professional, personable, friendly and expeditious in her role there. I hope I remembered her first name correctly! :p Last name is definitely correct because we talked about the two Inouye sisters I went to high school with years ago and thought she may be related, but no. lol....
Overall a great experience!!”
“Thankful for Jason in making this process very simple and easy. He showed us a couple of units so we can picture our items in the storages and see which size would be better for us. This being our first time getting a storage unit he explained everything in detail and was patient with all our questions. Plus we got a good price! Thank you guys!”
8:30AM - 5:30PM
1500 Crestfield Dr, Duarte
Truck Rentals
“Perfect facility for my needs. Extra spacious, clean facility, and well organized. Highly recommend. I had the pleasure to interact with Briana over the phone and with prompt response at the facility. Ed was extremely helpful and helped process my paperwork efficiently.”
“The reservation process was quick and effortless. When I needed to extend my rental by two extra days, the staff handled it promptly with no issues at all. The trucks are spotless, well maintained, and feel nearly brand new, giving me complete confidence on the road. Their lot is spacious, organized, and stocked with a wide selection of vehicles to fit any need. The service here is consistently professional and truly top notch.”
“Just walked right in to rent a car for the day and it was that easy. Good price and on that day they closed at 6 so it gave us enough time to go to Santa Monica and back. We got the Lexus hybrid and it was noice.”
“The owner George is super honest. I work for and HVAC company and we take our vehicles here to get serviced. He quotes us and never pressures us to make the repair. It's always a recommendation, and if there's multiple repairs needed, he'll recommend what to prioritize.
There was one time that they accidentally cracked one of the rear lights and to be honest, I wouldn't have known but he went ahead and replaced it. This place is owned by a man of integrity and we'll keep bringing our vehicles to him.”
11:30AM - 12AM
6118 Alcoa Ave, Los Angeles
Truck Rentals
“Esvin their Mobile Reefer Technician is awesome. The knowledge and professionalism he shows every time he’s called out to repair one of our reefers is top notch. Highly recommend them and if you need anything repaired on your yard or site, but ask for Esvin. You will not be disappointed.”
9:30AM - 7:30PM
2219 Edwards Ave, South El Monte
Truck Rentals
“I bought a food truck for my street food business, and it's been a game-changer. The attention to detail, customization options, and overall service make Jin the top choice in the food truck industry.”
“Logan was very helpful and nice . He was very professional with everything. He was able to help us out with hitching the trailer onto the truck and did it pretty fast . I don’t comment a lot on things like this but Logan has very excellent customer service .”
“The overall service and speed was good, the guys working the afternoon shift were busy and seemed to work well together. My only slight complaint (and it might be mine alone) is that when I received the truck, I got it at 1/4 of a tank. My trip alone to south Pasadena pretty much took the whole thing, and of course I have to refill it to where it was, but I feel that if the tank would of been at least 1/2 tank, it would of been much better and better experience, but like I said, that might be my own thing.”
“Great rentals good prices flexible with using rentals we walked in and pushed and carried our rentals to a home nearby didn't have to get a trailer for the stump grinder or ladder we rented. Takes about 4 full days to return the deposit though.”
“It was my first time renting a U-Haul, the lady at the counter was very helpful and the process was fast and easy. The man that connected my trailer was so nice and polite. Sorry im really bad with names. Defenitely will rent again from this location.”
“Highly recommend this location! The service was professional and extremely efficient. Jorge L. Rivas was fantastic to work with—super nice and ensured everything was handled perfectly. It’s rare to find such high-quality customer service. I’ll be back for sure!”
“I've had an excellent experience with this location. The team is always professional, friendly, and willing to help whenever I need assistance.
I especially want to recognize Jordan and Jeremy for consistently providing outstanding customer service. They always go above and beyond to make the process smooth, answer any questions, and ensure everything is handled efficiently. Their professionalism, positive attitude, and willingness to help are the reason I continue coming back.
Thank you, Jordan and Jeremy, for always taking great care of your customers. It is truly appreciated!”
“The staff helped me because I was having trouble uploading my information on the app. I couldn't have done it without their help. Please don't get rid of in person staff in the El Monte location.”
“⭐️⭐️⭐️⭐️⭐️
I had a great experience with my U-Haul truck rental! The truck was very clean and in excellent condition, which made the whole process smooth and stress-free. The staff was extremely attentive, friendly, and welcoming from start to finish. They made sure I had everything I needed and explained everything clearly. I truly appreciate the great customer service—highly recommend this location!”
“Extremely nice people. They went above and beyond to making sure to make my uhall rental and return as easy and pleasant as possible.Hassle free. Would recommend for all your moving needs.”
“Xpress Auto Rental has been my “ go to “guys for well over a decade .. I remember the first time I rented from them I found there ad in the yellowpages ,I first rented here in 2010 and Lucas helped me out to get where I needed to go so smoothly.. and promptly …then I met his brother as well as there father who also has a car sales lot not too far from Xpress auto rental who are also cool guys .For over 15 years they have been there for me as well as my father for our rental car needs .When your true to your word they will have your back and will work to accommodate your rental needs .. clean cars ! Good selection! Well maintained! And great deals …overall a Great company, great people ,and great family .!!!”
“I think the people working there are great and do a good job of taking care of clients' needs. Raphael helped me get a truck on short notice and worked with me to get my needs met. He went above and beyond to provide excellent service.”
“Encourage any business owner to contact Jesse Hurtado when in need of experienced support to rent a truck for business purposes. Jesse not only brought advise but clear instruction and confidence to rely on. Jesse Hurtado is a resource to place in your primary file.”
“Definitely recommended ? Nita is what we call Smooth operator Very Friendly and Extremely helpful iam very glad i went to this location,, Keep up the great work ?”
“Initially we had a rental issue given the account manager is in Miami and we are in LA. Carl M from Montebello was quick to resolve our issues and provide us the best resolutions in a timely manner. He went out of his way in assisting during his break! He is a excellent manager, Ryder is happy to have him! Will use it again!”
“From the order to the delivery everything was just how I asked for it and UR has new equipment that you take very well care of so we in the field can rest assure the equipment will not cause any problems during our rental period.”
“A few locations near us so we had choices and we are happy with the San Gabriel location. Staff is courteous and helpful. I like the photos directly on phone documenting pick up and return.”
“I called the listed number and even though I got routed to a different location, they went above and beyond getting me the support and assistance I needed, then their work following up went the extra mile. Excellent trucks and wonderful folks to work with!”
“This location is my go to. I also get propane here as well. Only new procedure i dislike is that now if you want to rent a vehicle, they require you to download their app. Which i definitely an against. But with that said, plenty of rentals here, staff is super accommodating and friendly. The drop off is easy peesie. Thank you guys n gals.
Loyal customer
:D”
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“My husband and I used this storage service for about six months. The storage units are clean, and restrooms are always accessible. It's very easy to check in and out. We had very pleasant conversations with the manager regarding all our questions. Special thanks to the manager for his work! If we need storage services in the future, we will use this place again.”