CarMax offers easy car buying and selling with a large selection of used vehicles and a no-haggle, no-pressure process. Many customers report a great and straightforward experience, praising the professional service and the ease of selling a car, often receiving a good offer in a few hours with no hassle. Several mention that CarMax pays top dollar for trade-ins. However, experiences can vary. Some customers report long wait times for processing. There are also significant complaints about vehicle reliability, with one customer receiving a vehicle with major issues like an oil leak and subsequent transmission failure. The associated warranty service is described as horrible, leading to lengthy repair times without a vehicle, though the company may later assist with a rental. Overall, while many recommend CarMax for its simple selling process and good offers, others caution about potential problems with purchased vehicles and slow repair resolutions.
These guys are the worst people to sell your car too I had a perfect car no dense low mileage they offered me $200 because he couldn't look it up because he was stupid The d*** a** put NA for no engine What a j*** o**
March 2026
Excellent experience and their final price matched the initial cash offer. No games and simple process. Treated me with respect. Free ride back home too! Highly recommended.
March 2026
Came in at 2 and was out by 330. Was very happy with the price they paid for my truck.
