Costco Vision Center provides optometry services and eyewear. The experience is consistently positive, with friendly and professional staff. Employees are super friendly, very kind, and helpful. The doctors are described as kind, professional, and thorough, taking time to answer all questions without making patients feel rushed. Service is efficient, with patients seen quickly for appointments. The optical department is recommended for both contact lenses and glasses. The service includes all essential lens features like anti-scratch, anti-glare, and polarization in sunglasses, with no pushy sales tactics or upsells. The overall value is considered good, with all additional testing offered. The staff is also knowledgeable and efficient in handling orders and phone calls. While the broader Costco warehouse can be busy with a difficult parking lot and occasional inventory shortages, the Vision Center itself receives high praise for its excellent and reliable service.
The staff in the optometry dept, especially the doctor, were all very kind and efficient. Loved my quick appointment and left with answers to my concerns.
May 2025
I have talked today with one of the representatives of Costco Optometrist in Roseville CA, with Alex, such a nice gentleman and he was very helpful to me!
December 2024
My wife and I both got two pair of glasses. Joey was an amazing help to us! Great service and pricing.