“Great small location that gets the job done. Bad warranty policies from corporate not allowing direct replacement of similar models or comparable if previous model discontinued. Instead having to pay all of the inflated prices on the similar or predecessor of discontinued models. I should be eligible to get a direct replacement instead of having to always pick a new mattress and pay the difference especially if I loved the previous model that they discontinued such as the beauty rest black C-Class was discontinued and in place of it is the series 3 pillow top. But this is a great location and they have nothing to do with the warranty policies etc. Jerry was very helpful. Great staff, great location.”
“We initially stopped by here as they were the only stores that carried the dream cloud mattresses that we wanted to try out. Did not like the mattress at all so Paul listened to what we liked and recommended us another mattress that we absolutely loved. He was great, helpful, and gave us options of 2 similar beds. One within our budget and one a bit more out of our budget. We were deciding back and forth but Paul was more than willing to work with us on the nicer bed that we wanted and gave us a great deal. He was so helpful and he made the experience of buying a mattress so wonderful. Thank you Paul for all your help. If we are ever in need of a mattress, this is the place to be!”
“Shannon was very nice and helpful. She was very knowledgeable and dedicated to her customers. She was very helpful with finding my husband a mattress to help his BAD BACK! Shannon was very pleasant to talk to and made the process easy. I am highly satisfied with the customer service I received at Mancini’s”
11AM - 7PM
1252 Galleria Blvd, Roseville
Mattress Stores
“We had a nice time looking for dressers. Lily was very helpful and knowledgeable. Lily made our purchase easy and quick. Her manager went over everything as well. We will shop there again.”
“Talked to Lina or leena, was very patient with us tried multiple chairs, had a great experience with her, provided very good details and answered all our questions, was very pleased with the service, came back the next day and bought a chair”
“We purchased our bed sometime in September We walked in probably like an hour before they closed knowing we were cutting it close but I was determined to try the beds especially after seeing mattresses and frames were in my budget. Bridget greeted us and never once made us feel bad bout the time we walked in. Never mentioned what time they close nothing. She got our names and asked questions about what we thought we were in the market for. She never asked our budget inquired about income, nothing. Just made sure we found what we wanted. Ironically I thought I wanted the more expensive option but my boyfriend and I liked a cheaper option more, not because prices but because of comfort. Because we got a cheaper mattress we were able to splurge on other options like pillows and sheets. Bridget was very clear about warranty, what could be returned or exchanged and what absolutely could not. She made sure to repeat it and actually made it funny and memorable. She was extremely close in helping us find our sleep number but also let us know that number could change over time. I absolutely cannot recommend her enough. It was the best experience dealing with a salesperson that I can recall. Since our purchase a few months ago she has texted once a month to make sure we are happy with the purchase and has been very instrumental in help us figure out comfort level and answering questions. I hope to not have to buy another bed for a long time but if I did I would 100 look for Bridget again. A++ on sales, and as for the bed, we got the flex top P5 (not at all what I was expecting to buy) and the flex fit 2 adjustable base which is what I wanted. We are very happy with our purchase. Were just over 2 months in with sleeping and adjusting. It takes time, but we found our comfort levels and we are sleeping well.”
“MY EXPERIENCE WAS AMAZING THE SALESWOMAN ELOISE WAS VERY INFORMATIVE ANSWERED ALL MY QUESTIONS THAT I ADDRESSED COMPLETELY SATISFIED AND I PURCHASED MY RECLINER THAT DAY THANK YOU FOR ALL YOUR HELP AND WHAT YOU DO FOR YOUR CUSTOMER'S.”
“We love our new chairs. The purchasing process was good, Kim was helpful and polite. No five star review due to the ridiculous delivery fee of $135.00. They did not call the day prior to confirm a delivery window, nor the delivery day. I had to call. Dear Macy’s leadership, if you’re going to offer a service called “white gloves delivery” then make it such. Just build the delivery fee into your pricing, since pick up is not an option. Then when delivered truly give white glove service. Remove from the boxes and take them with you to be recycled.”
“Marcos did an amazing job showing us all the different options. He was very informative and showed us options based on what we asked for and was not pushy at all.”