Shoe Palace is a popular shoe store that has received mixed reviews from customers. The employees are generally described as helpful and knowledgeable, with staff members like Jose, Mario, Vincent, and Mike going the extra mile to ensure customers find the right shoes. Customers have praised the store's wide selection and the way the shoes are displayed. However, some have also reported rude behavior from certain employees, particularly on days when the helpful staff member Jake is not present. Additionally, there have been concerns about the fairness of the raffle system for limited-edition shoes. Overall, Shoe Palace seems to provide a good shopping experience, but there is room for improvement in terms of consistent customer service.
Had a great experience there.The employees really worked hard to get me the right shoe.Jose went back & forth to get me the right size shoe. Mario Vincent and Mike also helped out tremendously. They worked really hard & it was about to close . Give those people a raise.💯👍
October 2024
No staff to help with finding and purchasing shoes. So, I just left.
November 2022
How I put in 30 tickets in and did not win a raffle on Jordan 1 lost and found yall will do better with first come other than that ur young employees get to give them out to there friends other than that it’s rig
