Umpqua Bank is a small bank located inside a large office building, offering a blend of national bank expertise and community bank service. It focuses on helping people, businesses, and communities find fitting financial solutions by treating customers as individuals. The branch features friendly and professional staff who are knowledgeable and patient, making the banking experience pleasant. Customers appreciate the caring approach of employees, particularly mentioning the outstanding service from specific staff members. The upscale environment includes a unique touch, like a water bowl for dogs, suggesting a welcoming atmosphere. Although parking can be challenging due to reserved spaces, many enjoy banking at this branch and feel valued as clients.
There are always a lot of customers here who wait in line for a long time and this is at any time during the day. One day my deposit was sent to another account! I’m checking the zip code for my address, since this area has two zip codes, but she still put the wrong zip code and I didn’t receive the mails from the bank.
February 2024
Okay. Next time I'll go to Park Vista branch. Zzzzzzz. Never had to wair this long. It says i need 85 characters to post ...
March 2023
Moved our accounts from a large bank and get much better service for personal and small business accounts.
