Budget Car Rental
Car RentalHours:
500 12th St, Sacramento CA 95814 Hours
About Budget Car Rental
Budget Car Rental offers generally friendly and helpful service at their location, with staff and managers who go above and beyond to assist customers. Several reviews highlight the excellent customer service provided by employees, especially managers and associates who take time to explain billing and resolve issues promptly. The owner is also praised for being very helpful, friendly, and understanding, ensuring a positive experience even when minor problems arise. The vehicles are typically in good condition, with some reviews noting that trucks and cars work well and are suitable for long-distance drives. However, there have been occasional issues, such as vehicle cleanliness and mechanical problems, like a service light or an empty tank shortly after pickup. Despite some discrepancies in quotes, the staff are quick to address and resolve billing concerns. Overall, this location is highly recommended for its friendly staff, good customer care, and well-maintained vehicles, making it a reliable choice for rental needs.
Most Recent Reviews
June 2026
Steve was so helpful and made our experience smooth and process so easy! Definitely will be coming back
May 2026
I have had the best customer service experience here and at their 16th st location from the staff and Steve the manager is Awesome and always professional.
Thanks
January 2026
The manager was very warm and friendly, and the value for money was excellent.
More Comments(75)
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