“Steven is the GOAT. Great, friendly service, rental was clean and drove great. BUT, Steven went above and beyond to make sure I made my flight recently, his kindness made my entire week. I was traveling for work back to South Carolina and if I missed that flight I would be missing a major family milestone over the weekend. Thanks to Steven I made it!!!! Enterprise should be proud of a nice gentleman representing their company.”
“Checked in at 1215am at SMF after hours of delays in SFO… so I was not in a great mood. The person who helped me (I wish I remembered her name!) was SO lovely. Warm, friendly and efficient. This is what will keep me coming back to Alamo. Hospitable people… thank you! Also, returning the car wa a breeze. Ai can’t smile with earnest - humans do that the best…”
“I had an outstanding experience with Allison at Enterprise Rent-A-Car! She was friendly, professional, and genuinely committed to providing excellent customer service. She made the entire rental process quick, easy and stress-free, taking the time to answer all my questions and ensuring I got the perfect vehicle for my needs. I've rented from Enterprise multiple times, and every experience has been consistently excellent.”
“I’m an Enterprise Gold Tier member and I’ve been renting from this location for over four years. While it does get busy, I will always rent from this location. Shane and his staff have always been courteous and helpful and I’ve never had any issues.”
7:30AM - 6PM
722 12th St, Sacramento
Car Rental
“Karissa, Jahiem and the rest of the team provided excellent customer service. I chose to rent specifically from Enterprise and National (mainly Enterprise locations) as there has been nothing comparable, in my experiences.
The only thing I do find consistent NATIONWIDE, are the hazy and dirty inside windshields. One day it can become a thing of the past.”
“Sac Van Rental saved me in a pinch today! I left a message and Steve called me back within a short time letting me know he had an 8 passenger available. He met me after hours, accommodating our urgent need with friendly smile and great customer service. The van is clean inside and out and the rental process was very easy. I will definitely rent from Sac Van Rental again. Its a great alternative, when you want classy transportation, but also want to be the driver. Thanks Steve!”
“I’m thoroughly delighted with my recent car rental at this Power Inn location. The car was spotless and in excellent condition, and the customer service was exceptional. The team of Ryan, Erik, Shane, and Trent went above and beyond to ensure a smooth and enjoyable experience. Thank to them I become a loyal Enterprise customer!”
“Such a great, professional business. They have an amazing manager (forgot to ask his name), and overall the whole experience was smooth, helpful, and accommodating. I rent cars quite a lot for business and personal, and can definitely say this is one of the best branches I have been to in California. Keep up a great job and wonderful customer service!”
“Amazing shop and very professional. Sam helped me with the entire process and got me all factory parts despite state farms estimate with all aftermarket parts. Sam kept me updated with FaceTime video chats and photos and waived my $500 deductible. Very genuine and honest shop. Would recommend everyone here.”
7:30AM - 6PM
2630 Broadway, Sacramento
Car Rental
“I've rented from enterprise several times. Customer service is always excellent. This was the first time the was below my standards. The Chevy Blazer hesitated significantly upon acceleration and one of the wheels was out of balance. It was the first time I worried about vehicle qualify.”
“It is very obvious that Enterprise trains their staff in excellent customer service. We were treated with respect, a positive attitude and personalized professionalism throughout the entire process. Kudos to Trent Goudeaux on Elvas Ave in Sacramento, Estefan at the Oakland airport, Coco at LAX (and another gentleman assisting all customers in line) and the return staff at Burbank airport. Each person made us feel like a valued customer and we will be back! Both cars we rented were also just as expected. Thank you!”
“DuPri, Sonilla and the rest of the team provided excellent customer service. I chose to rent specifically from Enterprise and National (mainly Enterprise locations) as there has been nothing comparable, in my experiences.
The only thing I do find consistent NATIONWIDE, are the hazy and dirty inside windshields. One day it can become a thing of the past.”
“STEVE is exceptional! The best customer service I’ve received from ANY business! He’s super fast at getting you in & out & ALWAYS has great energy an incredibly polite & professional”
“Good location for a rental. Clean, on time, good cars, professional employees. Pick up ride from home and to location was professional and on time. Thumbs up for Enterprise . 6 stars”
7AM - 6PM
7255 Luther Drive, Sacramento
Car Rental
“We have been to Elk Grove Toyota Certified Collison a few times in the past. Most past visits we paid for required body repair at a very reasonable price. This is the 2nd visit where the damage was so minimal that just a minor adjustment was required at no charge. Thanks to Tony, the manager, and the magician with our car. He turned a stressful situation into a very pleasamt experience. Thank you. We will return and will continue to recommend to friends and family. Go see Tony...”
“I pick up my rental today. 11/9 @ 11am. The lady that helped me out was super friendly and she made my reservation check out very easy and stress free. 10/10 for the customer service.”
“Best experience with renting a car super easy to deal with not like those nasty people at enterprise & hertz
Judy was the most professional pleasant manager experience I’ve had while renting a car
Definitely will be back !!! Thank you you guys are the best !”
“Josh was super friendly & helpful. He was not the one that was originally supposed to help me, but I’m glad he did. He made the buying process super easy & also helped me get the terms I wanted. Thank you Josh!”
“I have had the best customer service experience here and at their 16th st location from the staff and Steve the manager is Awesome and always professional.
Thanks”
“The location is very convenient for me, and the staff are friendly with well-maintained vehicles. There's a convenience store nearby, which makes filling up and returning a breeze.
Once, I accidentally left my tablet in the vehicle, and they called me a couple of days later to let me know they had it ready for pickup. I truly expected it to be lost, so it was a pleasant surprise. How often can you share a story like that?
The prices are better than a major competitor, their locations are easy to access, and their fleet is modern and up to date. Their membership program ensures that all I need to do is sign the contract, as everything is already on file. It couldn't be easier!”
“Tomi Ko at Budget Car Rental at Sacramento International Airport made my Sunday morning travel experience significantly better. From the moment I arrived, Tomi Ko was welcoming, professional, and genuinely positive. Their upbeat attitude, patience, and willingness to help turned what could have been a routine rental process into a great customer service experience. It’s rare to encounter someone who brings such energy and kindness to their work, especially early in the morning. Thank you, Tomi Ko, for starting my day off on the right note and representing Budget so well.”
Open 24 hours
1017 L Street, Sacramento
Car Rental
“Zip car and the local branch heard about this from the previous yelp review. It's amazing in 2015 we get better responses from businesses from yelp/social media rather than from calling or emailing customer service. All my charges were dropped due to the duration it took to resolve when the local branch marketing manager got involved. Thank you! But a word of warning: I highly recommend taking the additional insurance from Zipcar or getting your own car insurance with the use of zipcar. Another measure: read your TOS and know that you are liable for damage even if you are not in the car, just like your own car, even if this occurs before the next reservation while the car is parked on the street. This sucks, I think this policy should be refined. I will be taking photos of all sides of the vehicle when entering and exiting it at any stopping point even though I am not sure if this will help.”
Open 24 hours
I St, Sacramento
Car Rental
“Zip car and the local branch heard about this from the previous yelp review. It's amazing in 2015 we get better responses from businesses from yelp/social media rather than from calling or emailing customer service. All my charges were dropped due to the duration it took to resolve when the local branch marketing manager got involved. Thank you! But a word of warning: I highly recommend taking the additional insurance from Zipcar or getting your own car insurance with the use of zipcar. Another measure: read your TOS and know that you are liable for damage even if you are not in the car, just like your own car, even if this occurs before the next reservation while the car is parked on the street. This sucks, I think this policy should be refined. I will be taking photos of all sides of the vehicle when entering and exiting it at any stopping point even though I am not sure if this will help.”
Open 24 hours
425 Q Street, Sacramento
Car Rental
“Zip car and the local branch heard about this from the previous yelp review. It's amazing in 2015 we get better responses from businesses from yelp/social media rather than from calling or emailing customer service. All my charges were dropped due to the duration it took to resolve when the local branch marketing manager got involved. Thank you! But a word of warning: I highly recommend taking the additional insurance from Zipcar or getting your own car insurance with the use of zipcar. Another measure: read your TOS and know that you are liable for damage even if you are not in the car, just like your own car, even if this occurs before the next reservation while the car is parked on the street. This sucks, I think this policy should be refined. I will be taking photos of all sides of the vehicle when entering and exiting it at any stopping point even though I am not sure if this will help.”
Open 24 hours
2318 K St, Sacramento
Car Rental
“Zip car and the local branch heard about this from the previous yelp review. It's amazing in 2015 we get better responses from businesses from yelp/social media rather than from calling or emailing customer service. All my charges were dropped due to the duration it took to resolve when the local branch marketing manager got involved. Thank you! But a word of warning: I highly recommend taking the additional insurance from Zipcar or getting your own car insurance with the use of zipcar. Another measure: read your TOS and know that you are liable for damage even if you are not in the car, just like your own car, even if this occurs before the next reservation while the car is parked on the street. This sucks, I think this policy should be refined. I will be taking photos of all sides of the vehicle when entering and exiting it at any stopping point even though I am not sure if this will help.”
Open 24 hours
1627 16th Street, Sacramento
Car Rental
“Zip car and the local branch heard about this from the previous yelp review. It's amazing in 2015 we get better responses from businesses from yelp/social media rather than from calling or emailing customer service. All my charges were dropped due to the duration it took to resolve when the local branch marketing manager got involved. Thank you! But a word of warning: I highly recommend taking the additional insurance from Zipcar or getting your own car insurance with the use of zipcar. Another measure: read your TOS and know that you are liable for damage even if you are not in the car, just like your own car, even if this occurs before the next reservation while the car is parked on the street. This sucks, I think this policy should be refined. I will be taking photos of all sides of the vehicle when entering and exiting it at any stopping point even though I am not sure if this will help.”
“Booked a luxury car and the choices were not what was expected. Should have been Volvo, Audi, Mercedes, BMW etc. options were basic. On the other hand, thecustomer service was amazing. Especially at return. The lot attendant was great!”