Cal-State Auto Service has received mixed reviews from customers, highlighting both positive experiences and significant concerns. On the positive side, many customers praise Paul, the owner, for his honesty, transparency, and quality of work. He has successfully handled complex issues, such as timing belt replacements and electrical problems, and provided excellent service, even helping cars pass smog tests. Customers appreciate the courteous staff and feel they can trust the shop, especially women who value a fair and respectful approach. However, there are also notable negative experiences. One customer reported a very poor interaction when seeking information about a 12-volt outlet repair. They felt unfairly charged for a diagnostic fee simply to find out if the service was available, leading to frustration and a decision to take their business elsewhere. Overall, while Cal-State Auto Service is recommended for reliable auto repairs and diagnostics, potential customers should be cautious about upfront costs and ensure clear communication before proceeding with services.
Reliable, extremely good work and fast and honest.I'm going nowhere else besides him, I love you, paul
March 2025
I have been going to the shop for many a year Paul is an excellent mechanic can create a situation to get any and most all vehicles repaired
January 2025
Came highly recommended by my next door neighbor and they did not disappoint. I gave them a big job (replacement of my clutch and flywheel on my 4wd truck) and they did great work and for a great price.
