Cal-State Auto Service has received mixed reviews from customers, highlighting both positive experiences and significant concerns. On the positive side, many customers praise Paul, the owner, for his honesty, transparency, and quality of work. He has successfully handled complex issues, such as timing belt replacements and electrical problems, and provided excellent service, even helping cars pass smog tests. Customers appreciate the courteous staff and feel they can trust the shop, especially women who value a fair and respectful approach. However, there are also notable negative experiences. One customer reported a very poor interaction when seeking information about a 12-volt outlet repair. They felt unfairly charged for a diagnostic fee simply to find out if the service was available, leading to frustration and a decision to take their business elsewhere. Overall, while Cal-State Auto Service is recommended for reliable auto repairs and diagnostics, potential customers should be cautious about upfront costs and ensure clear communication before proceeding with services.
I've been going to Paul for something like 15+ years. I've always received great service. I live in Idaho now, but still have my car checked over here when l visit and before l drive all the way back to Coeur d'Alene.
March 2026
Paul and his crew always take care of my problems with my truck. I would recommend his shop to anyone looking for fair and honest mechanics. Always worth the drive from Elk Grove. Thanks again!!!
February 2026
I have been coming to this shop for over 10 years. The owner Paul is super honest! He always gives the best price compared to other shops. So many times I’ve come to his shop thinking something was wrong with my car and he told me my car was fine. Im so grateful for you Paul. Thank you for always helping me.
