COACH is a renowned global fashion house established in New York in 1941, specializing in leather goods such as handbags, wallets, and shoes. The store located at 1689 Arden Way, Sacramento, CA 95815, offers a welcoming atmosphere with friendly and knowledgeable staff. Customers frequently highlight their positive experiences with associates who provide helpful service, assisting with product selections and personalization. Many shoppers have praised the staff for their patience and willingness to answer questions, making the shopping experience enjoyable. While some customers noted a limited selection of items on display compared to online offerings, the store is spacious and well-organized, allowing for a comfortable browsing experience. The team is proactive, even calling nearby locations to help customers find specific items. Additionally, COACH provides services like bag customization and repairs, enhancing the overall customer experience. For those looking to explore their handbag needs or seek inspiration, the store is a great place to visit. With a strong commitment to customer service, COACH at Arden Way is ready to welcome shoppers and assist them in finding the perfect bag.
Last weekend we were in the mall and I've had a beautiful coach bag but the straps are awful. I needed a short shoulder strap. Ann the store Manager assisted me. She was awesome and I appreciated her help and kindness. Thank you Ann your customer service is amazing and you are a delight to talk to!
July 2022
The lady in there was amazing. I ended up buying 4 things while in there, she was so nice
October 2021
Judy has always taken the best care of me. She is detail oriented, contagiously happy, and excellent at helping me pick the best products (both for myself and as gifts for my loved ones). Because of her I will continue returning here often.
