Hertz Car Rental - Sacramento - 16th Street
Hertz,
Car RentalHours:
1025 16th St, Sacramento CA 95814 Hours
About Hertz Car Rental - Sacramento - 16th Street
Hertz Car Rental on 16th Street in Sacramento offers a wide selection of vehicles, including EVs, luxury cars, SUVs, vans, and trucks. Customers report getting nice cars and great rates here, often better than at the airport location. The service receives mixed feedback. Many reviews highlight that the employees are very kind, friendly, sweet, and efficient, with specific praise for helpful and caring service that includes small gestures. However, the location can be terribly understaffed and busy, leading to long waits and cars being uncleaned at the time of reservation. Customers should be aware that staff will try to sell upgrades, pre-paid fuel at a high price, and insurance. While some appreciate straightforward transactions with no scams, others note the team may not be particularly helpful or sympathetic with specific queries, like for new EV renters.
Most Recent Reviews
May 2026
Not sure why all the negative reviews. I had a great experience, everything was as expected. This is a small location so I can see it being slow during peak hours. Ran by an Indian guy, professional and to the point.
May 2026
so much cheaper than the other rental companies i compared with. also they were able to get me a car last minute which i so appreciated. excellent and friendly customer service.
April 2026
It’s fine. But don’t expect to get the right car or pay what you planned to pay ahead of time. They have almost no EVs at all and none available for my reservation.
More Comments(236)
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