Kinetic Cycles is a bike shop with excellent product selection and the very best service. It is a place where proper customer service still exists, with a laid back and comfortable atmosphere that is not intimidating. The techs and staff are so nice, helpful, professional, and knowledgeable. They listen and encourage riding at every level with no judgment, just a joy for riding. They know their stuff across road, mountain, cyclocross, and gravel bikes. The service is refreshing and makes customers feel comfortable, not stupid. The process is informative, painless, and no-pressure. The shop has a vibe that makes people want to do business with them, offering great customer service that is worth supporting for all riding needs. Many choose to pass other shops because Kinetic Cycles is simply better.
Great service and super helpful staff. They got my bike in for service, set me up with the essentials, and I’m coming back for a bike fit. 10/10.
February 2026
Been coming to this shop for over 9 years, for various things over the years (brand new build for a crit bike, bike servicing and installs, wheel repairs, etc) and for me, this is the best shop service around. Just had a pro tuneup done on my canyon aeroad and everything is perfect.
January 2026
Great Bike Shop. Service is Fast, friendly professional, and enthusiastic. It’s about an hour and a half from my house and I will certainly go back there for those reasons they did above.