-
December 2023 by Bruce Lee
So last week I went to this store after having my wallet and phone stolen from my car...I specifically told the clerk behind the counter that I wanted a 5G phone that I can tap and pay...I asked what's lowest price out the door....cleark told me the moto G 5GPhone is cheapest...and it has tap and pay..?? So he sold me phone hooked everything...I was happy...go to store shopping.... GUESS WHAT!!??HE SOLD A PHONE THAT WAS 5G...BUT NO TAP AND PAY COMPATIBILITY.!!!,??????????????????SO I GET BACK TO SAME STORE SN HOUR LATER AND HE TELLS ME IT WAS MISUNDERSTANDING...I SAID WHAT PART OF THAT I NEED5 G PHONE YOU DIDN'T UNDERSTAND ???So I leave store after he says sorry all sales are final...my blood started to boil...GUESS WHAT...CRICKET HAD FREE TAP SND PAY PHONES DOWN THE STREET... METRO SUCKS NOW...I ALWAYS HAVE PROBLEMS AND SCAMS PUT ON ME BY THEM...GOING BACK TO BOOST MOBILE... ? ?
-
March 2023 by Lcflooring
Great customer service. Lots of products to pick from.
-
January 2023 by Matthew Moffett
They were extremely helpful and knew exactly what I was looking for
-
January 2023 by Carlos De La Torre
Good customer service and experience.
-
December 2022 by Beverly King
The customer service there was phenomenal. Britney,Kathy and Jose had the best customer service I've ever seen. They went above and beyond their services It was just excellent at the Metro by T-Mobile store excellent customer service.
-
September 2022 by jane smith
Please read before u goto this store.ive been with metro PCs since 2008.i love metro PCs.great company.ive bought 4 phones from this metro PCs store at Madison ave and hillsdale.always had great customer service at store until two weeks ago.so I don't have phone insurance so my phone stopped charging and I was without a phone.i was the only customer there and two ladies were working in store.they totally ignored me.they were busy talking about the other ones pregnancy issues.i stood at counter and you would think that they would stop talking and let me ask questions but they didn't.so I politely waited until othere was a pause in the conversation and they were so rude.the lady that wasn't pregnant acted like I was bothering her and even rolled her eyes.this is the worst customer service I've ever experienced.hello I'm cut off from the world and I'm here to spend my $ but this didn't matter to these two females.i finally left and bought new phone for $300 at metro store on manzanita ave.i will never ever go to this store on Madison ave ever again and I hope that anyone that reads this won't either
-
August 2022 by Eric Miller
This location is very helpful. The Manager Tiare was very nice and professional. All the employees there were knowledgeable & very professional and understood my needs.
-
August 2022 by Bonita Wireman
Trare was a wonderful help and got what I needed and explained everything to me.
-
August 2022 by Tamara Smith
Great service every time!
-
July 2022 by Ken Calrissian
This place ripped me off. Two different people told me I got a free phone for each line I transferred. When I transferred four lines, they said "Oops, you only get one free phone". Total bait and switch. Poor business practices.
-
May 2022 by Lyle Bardwell
Excellent. Elisa Z is a great help with excellent customer service.
-
December 2021 by Julie Walling
This store is always clean and the staff is great.
-
August 2021 by Ashley Adams Starks
Came in today super overwhelmed about changing a phone to a different account. The stess was so overwhelming but Tiare handled all my questions and was even able to help us fix the situation so it wouldn't seem so stressful anymore. Ya know that family drama stress making things overwhelming.. Well she made it so much better! I left in tears knowing things were actually fixed right this time and won't be so overwhelming moving forward! She took a HUGE relief and stress off my shoulders now that everything is done right. I am beyond greatful she was able to help us! Thank you Tiare, we appreciate you helping us in our very hard time. ❤?
-
April 2021 by Rachelle Garcia
Fast and easy. $15 for a dual car charger. Great price.
-
March 2021 by Blas Gutierrez
Great customer service!! Yulisa was able to get me through my issue.
