NAPA Auto Parts is a well-established business with a long history of providing quality auto parts and accessories nationwide. With over 6,000 stores and 18,000 auto care centers, they serve a wide range of customers including automotive technicians, aspiring mechanics, and everyday drivers. The stores are known for being fully stocked with a variety of parts, professional tools, aftermarket accessories, and car care products. Customers appreciate the clean and organized environment, along with the inclusive and friendly customer service, especially noting ADA compliance. Staff members are attentive and willing to help, with at least one employee going outside in the heat to assist a customer with lighting issues on a dump truck. The store's helpfulness and knowledgeable team make it easier for DIY enthusiasts and those with little mechanical experience to get what they need. Many customers value the convenience of the Ship-to-Home option and the rewards program, which offers savings on future purchases. The store on Northgate Blvd near Main Ave / Del Paso Road is highlighted as a large warehouse with an extensive inventory, making it possible to find parts in stock quickly, even on weekends. Overall, NAPA Auto Parts is appreciated for its helpful staff, vast selection, and commitment to serving the local community.
I’d like to commend a young man at this Northgate location I believe by the name Kmel? He definitely is an asset to your company he is very courteous and goes above and beyond to assist. This is the type of character and qaulity of service that keeps customers coming back. Just wanted to say give that young man a raise!... read full comment
January 2026
Friendly staff and nice place. Probably the nicest NAPA I've ever been to.
January 2026
Great experience, the gentlemen that helped me was very knowledgeable. Made sure I got the OEM part that was just right for my car and I even learned something new while I was there. Recommend this place for all your car part needs
