Niello MINI is a well-regarded dealership in Sacramento, known for its friendly and supportive sales staff. Customers appreciate the honest and clear communication throughout the car buying process. The dealership offers an expansive inventory of MINI vehicles, including popular models like the Countryman, Clubman, and Hardtop 4 Door, as well as a selection of pre-owned cars. The service department receives high praise for its courteous and thorough approach. Customers report positive experiences during warranty repairs and maintenance, highlighting the team's responsiveness and dedication. The service staff is noted for providing complimentary services, such as multi-point inspections and loaner vehicles, ensuring a hassle-free experience. Customers feel valued and well-informed, with staff providing advice tailored to individual budgets. Overall, Niello MINI stands out for its excellent customer service, commitment to quality, and a welcoming atmosphere, making it a great choice for both new and existing MINI owners.
Excellent experience through and through. Fantastic staff who invest in you and are long term relationships!
September 2025
Yall need to give Oleg in the parts department a raise. He desirves it 🙌🏻🤙🏻
July 2024
My daughter went in today for her first warranty repair and had such a wonderful experience. Everyone was nice to her, as this was her first time learning how to take care of her own car repairs. Thank you for always making it a great place to buy and bring our mini!