Public Storage in Sacramento offers convenient and accessible storage solutions with a variety of options to meet customer needs. Reserving a storage unit is free and requires no commitment, with an online eRental option allowing customers to skip the counter and go straight to their unit when moving in. The facility is praised for being great location, clean, and offering awesome customer service. Staff such as Neeca, Cathy, Shaneca, and Alexandria are recognized for their friendly, attentive, and helpful attitude, often working together to provide the best deals and top-tier service. Customers appreciate the personal attention and the effort staff puts into making moves easier. The company has a long-standing reputation of providing neighborhood service for nearly 50 years. However, some reviews mention issues with billing and communication, noting instances where policies were not followed and customer concerns were not handled well, leading to dissatisfaction. Overall, Public Storage is seen as a reliable choice with friendly staff, though occasional service inconsistencies have been reported.
Public storage on Franklin blvd. Is the place to rent from. The staff who work there are very curtious and attentive. I had a very good expirience moving in. The facility is top notch and clean i would highly recomend them to everyone.
July 2026
So far, so good. I am very satisfied with all the employees that I interact at this site at Franklin boulevard.
June 2026
Melody and Jordyn are great. Very helpful and friendly.
