Quest Diagnostics has the worst Customer Service I’ve ever been subjected to. They make paying a bill very simple, but getting a receipt requires multiple hours waiting on the phone. It is very obvious why they are not BBB approved, and I will never use their service again.
June 2022
I make an appointment every 6 weeks and never have an issue getting my labs. Everyone is kind and efficient.
April 2022
Just from the phonecall... Girl sounded like she was hungover and in a different state than me trying to answer question for my area. Unprofessional and unorganized. Quick apply job posting at its finest. I hope she got some coffee in her. She practically fell asleep on the phone with me. Not rude, just Unfriendly.
