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February 2024 by Alejandro Bustos
Tall african american phlebotomist (didnt know her name) did not even greet me or anyone when taking us in to draw labs. Only made me more nervous. Not welcoming at all. As a healthcare worker you need to make patients feel comfortable she looked like she didnt even wanna be there. Then she missed my vein and left my arm bruised. If shes drawing labs when you go, just go another day.
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December 2022 by Michael J Q
Quest Diagnostics has the worst Customer Service I’ve ever been subjected to. They make paying a bill very simple, but getting a receipt requires multiple hours waiting on the phone. It is very obvious why they are not BBB approved, and I will never use their service again.
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November 2022 by Wade Casey
Worse place to find! You enter in through building through another office and then they have a little door that you have to go over to and there's a little tablet sitting on the counter way over there for you to sign for them good luck they have to deal with the rude gentleman at the counter telling you that he has nothing to do with them and to look over there in the wall where there's 20 other papers and you'll find something for quest good luck on the hunt.
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June 2022 by Duane Crosson
I make an appointment every 6 weeks and never have an issue getting my labs. Everyone is kind and efficient.
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April 2022 by Marie Williamson-Cote
Just from the phonecall... Girl sounded like she was hungover and in a different state than me trying to answer question for my area. Unprofessional and unorganized. Quick apply job posting at its finest. I hope she got some coffee in her. She practically fell asleep on the phone with me. Not rude, just Unfriendly.
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February 2022 by Kulwinder Gill
They do not care about a person’s wellbeing. The walk in care is a joke. And they don’t pick up the calls so it’s honestly really hard to get anything done.
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October 2021 by Krista Myers
I liked how when my son was askin questions the man would answer them and not seem annoyed but more so to give knowledge to an inquiring mind. Took a star away cuz the set up sucks. Nobody at reception window to answer any questions when you walk in.
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September 2021 by Kenny Jahn
We went here to get a Covid test and after 3 days still no results!!! You call the office and no one knows anything, they just run you around. If you need your results for travel DO NOT GO HERE!!!!!
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September 2021 by Dulce Vargas
They never answer their phones and they take super long to just get a simple Covid test or just anything in general , people here don’t care about their patients and they just rude. Bad clinic
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May 2021 by Barbara Sheppard
I was in and out quickly because I had an appointment.
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April 2021 by Hanin S.
Brought my mom for labs and it took an hour and a half just to have her blood drawn!!! We've never waited more than 15 minutes at a quest before. The girl is in there chatting up every patient the entire time and we can hear them crackin up while the waiting room is packed... so annoying
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November 2020 by Luz Torres
They have advertising for testing. There is no service here. Bad
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June 2020 by Debbie Ford
This Facility does Not serve: the walk-in public. There are Not Any Patient Walk-In Services, Here, At This Facility. Never has been. "Maps Needs to Remove this Location, as it does Not provide laboratory drawing services. The Only way to make "Google Maps" & others aware was to select a star. I have never been here, at this location for "Lab drawing purposes" because this Facility is Only for processing lab tests & or Testing purposes.
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August 2019 by Joshua Alexander
This place doesnt even deserves a single star. Im just trying to get a simple drug test, but every location ive been to in the past 3 days have said "oh we dont do drug tests at this one anymore" amd gave me another location that doesnt do drug tests. Unorganized and pathetic.
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August 2019 by Joe Schmidl
Quest should focus on preventing hackers from gaining access to 12 million customers private information