Ross Dress for Less offers a wide selection of the best brands, the latest fashions for family and home, all at 20% to 60% off department store prices. Customers appreciate the good deals and variety of items, including shoes, purses, suitcases, towels, linens, clothing, and bags. The store is generally clean and organized, with a more convenient entrance from the mall now open. Staff are busy but keep lines moving and greet customers, creating a friendly shopping environment. However, some shoppers notice empty shelves, especially after the holiday season, and wish cashiers would spend less time messing with hangers or tags during long lines. Overall, many enjoy shopping at Ross for the variety and prices, finding it a better experience than other locations, with some noting that they love the store even more than most Ross’s they have visited.