Ross Dress for Less offers a wide selection of the best brands and the latest fashions for family and home, all at 20% to 60% off department store prices. The store is well stocked with lovely treasures, and the staff are known to be polite and helpful. Customers appreciate the friendly service and the fast checkout process. Over the years, the store's quality has fluctuated; it experienced a decline a few years before the pandemic but appears to be improving, with more good merchandise available at reasonable prices. The store's interior is relatively clean, with plenty of parking spaces, though some aisles can be messy, especially near the dressing rooms. Hand sanitizer is provided at checkout, and staff wear masks, reflecting a focus on safety. However, there are no public restrooms available on-site, which can cause inconvenience. The staff are personable and attentive, often noticing details, such as damaged packaging and assisting customers accordingly. While some clothing racks may be less stocked, overall, the store maintains a decent atmosphere with good prices and helpful employees, making it a popular destination for bargain shoppers seeking fashionable items for the whole family and home.