The Ultimate Back Store is a renowned destination for individuals seeking high-quality back care solutions. Led by the knowledgeable and attentive staff, this establishment offers a wide range of superior products, including Stressless recliners, adjustable beds, and massage chairs. Customers consistently praise the store's exceptional customer service. Gil, the store manager, is known for his personalized attention, ensuring each customer finds the perfect fit for their specific needs. He is praised for his willingness to go the extra mile, such as waiving delivery fees, providing extended warranties, and even expediting deliveries to accommodate customer schedules. The store's selection is praised for its quality and variety, catering to those with chronic back issues. Customers with diverse needs, from severe back pain to sciatica and circulation problems, have found relief through the store's offerings. The staff, including Jaime, is commended for their expertise in guiding customers to the most suitable solutions, often suggesting sales and special offers to help customers find the perfect fit within their budget. Customers consistently leave The Ultimate Back Store satisfied, expressing gratitude for the life-changing impact of the store's products and the exceptional service provided by the dedicated team. Whether it's a Stressless recliner, an adjustable bed, or a massage chair, The Ultimate Back Store is the go-to destination for those seeking superior back care solutions and unparalleled customer service.
We’ve been looking at the Human Touch Super Novo for about a year. We spoke with Jaime and she let us know when sales were occurring. When our budget allowed, we were able to buy the chair. Delivery was included in the price. We are pleased with the product and the customer service!
February 2024
Gil has a terrific sales team, and a broad selection of superior back care solutions, along with white glove service! So, you can bet we will visit the Howe Avenue shop again soon.
December 2019
Great chair!!! Best customer service ever, delivery guys were very professional and courteous and Gil was very accommodating to my needs! Definately will be getting another chair soon!
