The United States Postal Service at Del Paso Heights offers a generally positive experience with friendly and efficient staff. Customers appreciate the helpfulness of employees, with one thanking a staff member for going out of their way to deliver mail directly to their door. The environment is professional and organized, making sending packages quick and easy, especially when there are no lines. Staff members are often greeted with a smile and work efficiently, creating a smooth process for customers. However, some recent changes have affected the quality of service, with the departure of long-term employees leading to a decline. Parking is limited, with only six spaces available, and waiting times can be long, so visitors should plan accordingly. Overall, the location is convenient and customer-friendly, especially for those who value quick service and helpful staff.
Long lines. Whenever we go we just need to get a letter and a stamp, but always end up waiting.
March 2023
The hours could be longer other then that they are us postal service, what can you say??
February 2023
Taking care of business at the DelPaso Heights post office location. The environment is professional, organized, and outstanding customer service. Everything in a large post office but, scaled down. The line goes fast with the knowledge and kindnedness of the postal worker.