MAC Cosmetics in Northridge offers a welcoming atmosphere and attentive service, making it a favorite choice for makeup enthusiasts. Many customers have praised the friendly and professional staff, particularly highlighting Jay and other artists who take their time to help clients find the right products. One customer shared a positive experience after needing last-minute makeup for a wedding, noting the staff's attention to detail and nurturing demeanor. However, not all experiences have been positive. There was a report of rudeness from some staff members, leading to disappointment for at least one visitor. Despite this, the overall sentiment remains largely favorable, with clients appreciating the helpfulness of the team and their willingness to assist in product selection. The store also offers services like one-on-one appointments with makeup artists and convenient options for purchasing products online or in-store. Overall, MAC Cosmetics in Northridge is recognized for its excellent customer service, making it a go-to destination for both makeup novices and experts alike.
if you want to know about cosmetics and Enjoy service, you should come to see the person name 🥰Sandy. 😘The service is excellent, fantastic very nice person.
August 2025
My experience at this location was one of the best I’ve had so far ! I was satisfied with the treatment I received from Jay he was very helpful and really made an effort to help me find the right products for me. He never rushed me and took his time he was also a friendly person and easy to talk to!
April 2025
Some of the worst customer service I've ever experienced.
