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November 2023
Terrible rewards program. I got 300 in visa rewards on cards that cannot be accessed. The company is half baked.
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September 2023
This place is awful. The people who staff it are great but the bank itself is poorly run. They are difficult to work with and you can't even make an appointment with anyone to help you fix their mess ups. Over it. All Us was so much better. Take your hard earned money and go somewhere else.
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September 2023
PenFed provides great customer service for all its members. The lines are rarely long, and you get in and out quickly.