Verizon's store in Salinas offers a variety of services, including mobile upgrades, 5G home internet, and business solutions. Customers can visit the store or conveniently place online orders for in-store pickup, free 2-day shipping, or same-day delivery where available. Reviews highlight the excellent customer service provided by staff members like Diego, who is noted for his patience and dedication in resolving issues, and Rene, praised for his positive attitude and care. Carlos is also recognized for his long-standing experience and helpfulness, going above and beyond to assist customers. Overall, Verizon is recommended for its reliable service and knowledgeable employees who ensure a satisfying experience for all visitors.
Our agent, Diego C, was excellent. His demeanor was calm and patient even though our issue became complicated. He did everything possible to assist us in setting up our new phone despite one roadblock after another from a competing provider. Diego is an exemplary employee.
April 2023
Went in to get a replacement. Long story short, we met Rene here at north main! And let me tell you, best day ever. He took great care of us, and had the greatest attitude. Want to take the time to say thank you Rene for your hard work. You are appreciated.
January 2023
Need a place for customers to sit if you're gonna have them wait an hour
