Verizon's store in Salinas offers a variety of services, including mobile upgrades, 5G home internet, and business solutions. Customers can visit the store or conveniently place online orders for in-store pickup, free 2-day shipping, or same-day delivery where available. Reviews highlight the excellent customer service provided by staff members like Diego, who is noted for his patience and dedication in resolving issues, and Rene, praised for his positive attitude and care. Carlos is also recognized for his long-standing experience and helpfulness, going above and beyond to assist customers. Overall, Verizon is recommended for its reliable service and knowledgeable employees who ensure a satisfying experience for all visitors.
DO NOT ORDER A DEVICE FOR LOCKER PICK UP HERE UNLESS YOU WANT TO WAIT DAYS TO PICK IT UP.
Edit: I had to call verizon directly, but they managed to rectify this, so I received my device before the pick up location closed.
October 2025
Actually they came through for me Even though they had me waiting for 2 hrs before I got the iPhone 17 I order online. Overall the employees are cool I don't have anything bad to say. Good 👍🏾 job
July 2025
Great customer service! Noel was very helpful and patient!!