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“I had a great experience at this UPS location. The customer service was excellent — the staff was friendly, helpful, and very professional. The environment was welcoming and well-organized, which made everything quick and easy. I really appreciate the great service and will definitely be coming back!”
“Outstanding customer service. All employees greet customers, they smile and they are friendly. They are helpful and they explain things to me when I don't understand.”
“Stephanie was extremely helpful with my print job. She quickly understood what I needed and did an amazing job. The turn around time was quick, she was very professional and kind.”
“Jerry, the Notary specialist, was very kind and helpful during my visit. I explained to him that I had a time-sensitive need for Notary services and he worked quickly to help me. I want to recognize Jerry for his kindness and professionalism.”
“Alice is the best, she provides the best customer service, she is very patient and professional. Very friendly and helpful. And employee to keep around. God bless her.”
“Margaret dzieman I have been going to mail mart for many years now geno and his wife are always very helpful they go out of there way to help geno has many times offered to get my packages from my car God sent us 1vwry specal people sent us”
“The people here are super nice and helpful; I made it with minutes to spare before closing and they were able to get me a box-unlike most places that would turn you away. Definitely doing my shipping business here”
“The UPS Store near me provides exceptional customer service with a team of friendly, knowledgeable staff who are always ready to assist. The store is well-organized, ensuring quick and efficient service, and they consistently deliver awesome service time. Their expertise and friendly atmosphere makes every visit smooth and hassle-free. Highly recommended yall”
“I visited the store on three separate occasions, 11/7/23 thru 11/9/23, as the project I was working on required that I continually self-edit mistakes I made in the process - as well as having them laminated several times. Nicole's precision in getting the mock-up to perfectly fit the page, wrinkle-free lamination and perfect edge-trimming ability, was beyond incredible. To be fair, everyone in this office is spectacular in terms of their specific skill sets, customer service and professionalism. Please give Queen Nicole and her Royal Court sizeable raises and as much vacation time as they desire!! :) :) :)”
“i have been going here for 20 plus years. Not once have I had any package lost damaged or late. I have sent things from Ca to NH, Michigan, Canada, England and other states. Tom has his hands full because it's a busy place and good help is hard to find. Yes the place is a bit messy and cluttered but I don't care as long as the service is excellent which it is. Tom is a very hard worker and very reliable. This place does it all! Passport photos, notary, fedex, UPS, faxing, copying, safe deposit boxes, and great selection of greeting cards, calendars, etc. Tom cares about his customers and has never let me down. Don't believe those bad reviews! He is a great guy with an impeccable work ethic and extremely trustworthy.”
“Seeing some of the previous comments is really sad because people can never be understanding. These workers are rockstars! Working with only one system and short staffed. What do you expect them to do? They are trying their best. Hang in there guys. You guys are doing a great job!”
“Awesome guy working here. I was over and hour late for my appointment, but he was kind enough to not turn me away. It was my first time taking my fingerprints and I kept messing up, but he was so nice about it and didn't lose his patience with me at all. Thank you for the great care and customer service ?”
“With a packed house, it’s easy to be shaken up and knocked you off your game. As being in the customer service business I’ve dealt with it. But Ms.Annie and Jacky handled the wave of customers like absolute pros!!
A lot of different requests, and some need more help than others and they both helped with great energy and beautiful smiles.
I personally thank you both for the great service.”
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“Krystal at UPS San Bernardino at the shandin hills/Kendall store. Was a GREAT Help to me. She help.me.walkes through with my returns she made it fast and easy. Thank you Krystal.”