Moss Bros. Auto Parts is a trusted business known for its excellent customer service and quality vehicle offerings. Customers appreciate the staff's helpfulness and professionalism, with one reviewer praising an employee who assisted with opening a key fob battery, describing the team as amazing and very helpful. The dealership has a reputation for fixing vehicles effectively, as one customer highlighted their positive experience with a service department after poor treatment at another dealership. A standout staff member, Patrick Jones, was recognized for his efforts in making customers feel welcome and ensuring repairs were completed satisfactorily. The business shows a strong commitment to customer satisfaction, demonstrated by a customer who purchased two 2024 Willys 4xe vehicles within nine days. They expressed gratitude for the salesperson, Thomas, who was attentive, responsive, and went above and beyond. The finance team, including Mark and Josh, was praised for their straightforward approach, quick service, and efficiency, making the buying process smooth and stress-free. Moss Bros. also specializes in helping first-time car buyers, with one customer commending Roxxy for her trustworthiness and smooth assistance throughout the purchase. Overall, Moss Bros. Auto Parts is recognized for its trustworthy staff, quality service, and dedication to making the vehicle purchasing experience positive and easy for all customers.
Jesus & Mark, blessed with me with a gorgeous mega cab 3500. It has been my 7th vehicle with them and hopefully more in the future. Thank you Glenn Moss for the hook up on your truck it's a beauty. This is why I buy all my vehicles from here. Just takes time and patience.
October 2023
I went into the service department due to my car said Key Fab battery was low!! I asked the Amazing person who assisted me to help me with opening the key fab . He assisted me and was soo helpful!!! Thank you I wish I had grabbed his name .. Please Thank him for me..
November 2022
Bought my first car at Moss Bros. and I couldn't have asked for a better experience. Roxy helped me out with everything and made the process of buying my first car very smooth and stress free. Thanks Moss Bros!
