O'Reilly Auto Parts in San Bernardino, California, located at 555 West Highland Avenue, is highly praised for its exceptional customer service and knowledgeable staff. The team is dedicated to helping customers with a variety of auto parts needs, from troubleshooting issues to offering recommendations for repairs. One customer shared a positive experience where the staff not only assisted with diagnosing a problem but also referred a mobile mechanic who provided an affordable solution. Many reviews highlight the patience and respect shown by the staff, with one customer expressing appreciation for the time taken to ensure they received the correct parts. The store offers a range of services, including free battery testing, wiper blade and bulb installation, and Check Engine light testing. Customers also benefit from the Loaner Tool program for one-time use tools. Brett, a standout employee, received multiple commendations for his exceptional service, taking the time to help customers select the right products and even assisting with installations. Overall, O'Reilly Auto Parts is recognized as a reliable destination for auto parts and services, with a friendly and helpful team ready to assist every customer.
the manager is extremely helpful,he even lent me a tool for a bit so I can replace my battery from home..I will be returning
August 2026
Best experience in any auto parts store I have ever had, I went in for my key fob battery it wasn’t working Manny looked up the battery the remote needed and had me out the store in a minute his computer skills looked professional 10/10 store.
March 2026
I couldn't get my windshield wipers installed because they wouldn't install windshield wipers that are bought from a different place.
