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“THIS CUSTOMER SERVICE IS AMAZING I WAITED ALL DAY FOR DHL DELIVERY FROM ENGLAND DRIVER NEVER STOPPED AT MY OFFICE THIS BUSINESS OWNER NOT MAKING A PENNY OFF OF ME SEARCHED OUT MY PACKAGE AND GAVE ME A SECRET NUMBER TO DHL WAREHOUSE THIS PACKAGE DEPO DESERVES 20 STARS”
“Krystal at UPS San Bernardino at the shandin hills/Kendall store. Was a GREAT Help to me. She help.me.walkes through with my returns she made it fast and easy. Thank you Krystal.”
Open 24 hours
345 S Allen St, San Bernardino
Shipping Centers
“I know deliveries can take sometimes longer than expected and we have no control over that or the traffic or anything that happens, but an associate just taking my call and seeing what she could do for me was the best and was very thoughtful. At least I have an idea of what is going on not being left in the dark sometimes that is more important than receiving your package thank you Jennifer, Capone.”
“We were greeted by Belinda and she was very helpful.no pressure to buy like other furniture stores..so we came back 2 weeks later and purchased 2 recliner couches.Thanks Belinda.”
“Email service was cheaper then fax. But nobody gave me prices so remember to ask what the prices are for the type of service you need when it comes to the postal side of the business. So boom they get only 4 stars for their lack of communication/service fees. Besides that this place has and does what you need when it comes to postal and pharmacy. And at least customer service is pleasant. Just ask for prices!”
“I’m so glad for this postal service! I have been having trouble changing address for my baby as she is no longer a minor and has no proof of address. The gentleman that helped us out was his day off and he went above and beyond to help us with this matter. I am so grateful for people like him that value their work and deliver great service! This for sure is my go to usps service from now on!”
“I wish I could give this FedEx branch 10 stars. I had a real problem where refrigerated medication was delivered late on a Friday and stuck locked inside a closed FedEx location near this shipping center. Every other path to retrieve the package was a dead end.
Then we reached out to Wes and his colleagues at this nearby branch. They did everything in their power to help us locate the shipment and transfer it to their location, despite the fact that the other shipping center was closed all weekend (the meds would have likely spoiled by the time they opened on Monday). It wasn’t easy—they exhausted their contacts at the other location and escalated the issue to their regional manager. Instead of losing over $1000 of medication, we were able to retrieve the package within 18 hours, while the ice packs were still frozen.
Wes and his team are the best, and we are truly grateful for their help. Wes wasn’t obligated to make this happen, but he chose to put in the extra work to help us avoid a catastrophe and make our day.
This is a FedEx branch that truly cares about its customers and treats people like neighbors—I wish more businesses had Wes’s commitment to customer service. Thank you x 100!”
“I had a great experience today at this location. The lady named Sequoia is very helpful and informative while I was mailing something abroad. Go there early right after they open, almost no line.”
“Such a beautiful old historic building. I went in the other day asking for a change of address. The attendant said there were no change of address forms. He completely forgot to mention it was possible to do it online. ? I got the feeling...(I might be wrong) he was just among excuses and really didn't care. Because the USPS attendant smirked. I prefer going to UPS store...whether they don't smirk.”
“I had to pick up my phone because they did not deliver after 3 o'clock. However, great customer service. They were able to hold my phone at the hub where I went and picked it up.”
“I’ve been coming to this location for years and recently disappointed to see counter employees constantly being berated by entitled rude customers. I appreciate the young lady and young man that is always behind the counter.”
“It's like any other government employer(Many customers, not enough employees! Lines long wait times. I guess it's too much like right for feds to ensure goodcustomer service. I mean no harm, but the public needs quality service from ALL employees and employers. Please smile sometimes, it won't hurt, I promise.I thank you for your service.”
“Very friendly employees !
Daniel the postmaster I believe ?
Well anyways he went above and beyond to make sure I received my priority mail as soon as possible he really made my day
and I appreciate his effort to provide the service that he provided!
Excellent customer service!
Thank you
Thank you
Thank you ?
✨ ⭐ ⭐ ⭐ ⭐”
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“Wow just wow, not only are they good at making printings easy they are very good at shipping packages. I can say they are better than any other packaging store. Very good customer service I would recommend considering them when sending out a package.”