About U-Haul Moving & Storage of Downtown San Bernardino
U-Haul Moving & Storage of Downtown San Bernardino offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, hitch installations, and moving and shipping boxes. The staff generally demonstrates kindness, friendliness, and professionalism, making the rental process smooth and efficient. Customers appreciate the helpfulness of the team, with some mentioning that they received excellent support even when not having a reservation. The location is known for having the equipment needed and for the positive attitude of its employees. However, some reviews mention wait times due to limited staff at the front desk and occasional confusion or lack of knowledge among employees. A few customers experienced challenging moves, such as canceled services, damaged trucks, or misplaced locations, but they appreciated the empathetic and supportive customer service provided by specific staff members during those difficult times. Overall, the business provides essential moving and storage services with a friendly team committed to customer support.
