Cricket Wireless in San Bruno is noted for its great and very informative staff who are patient, friendly, and knowledgeable. Reviews highlight the most friendliest customer service ever, with staff providing exceptional and patient help for challenging transfers. Customers report pleasant experiences and significant savings, especially with ACP assistance. The store offers unlimited talk, text, and data plans with no annual contract. Many customers state they will be coming again, comparing the service favorably to other local carriers.
incredible customer service from this store the employees nelly really helps you out with any phone issues you might have and she offers great deals if you need a new phone or even tablet
December 2025
I went in to Cricket today to check on the removal of 1 line from my plan and see about a phone upgrade. Jose V. the store manager was very busy, but took the time to explore all of my upgrade options with me. Then he set up my new phone and helped transfer all my data too! Outstanding job! 10/10!
September 2025
thank you nelly for helping me choose a good phone and even better a good deal on it loved the customer service. best cricket store