Shoe Palace is an extremely popular and trusted athletic footwear and apparel retail chain, built on a belief that amazing service is most important. The store is amazing, very tidy, and customer friendly. Staff are great, helpful, and super great, providing the best customer service. Experiences are amazing, with help to get exchanges done quickly and efficiently. Many customers are super grateful, call it their new store for shoes, and will continue to shop there for many years.
Had an amazing experience with Victoria and Lea who helped us to get an exchange done quickly and efficiently before heading to the airport for a flight. Super grateful and will return on our next trip to SF!
July 2023
Manager and employees on Friday was very helpful I got what I needed and they all helped me out. This store is amazing and very tidy. This is my new store for shoes. Thank you so much for being customer friendly. 5*****
September 2021
Good shoe store they just take forever to ask if you need assistance when I try to get there attention they walk to the back or can't see lol it's ok still good customer service they seem shy. Love getting my shoes here though
