Birkenstock of San Diego - Old Town is a family-owned store open for walk-in and appointment shopping. Reviews consistently highlight its awesome customer service, with staff described as completely helpful, professional, and going above and beyond. Employees are noted for being very helpful, remembering customer preferences, checking other locations for stock, and even staying past closing time. This great service makes customers eager to return. The shoes themselves are praised as very comfortable. The store receives strong recommendations for its bravo customer service.
The sales associate Julia helped me find the best shoes of my life. So kind and helpful. Bend lows. I won’t gatekeep these have to be magic for my feet. I walked with them with no break in across my Europe trip. Just had to go back and get a second pair. 100/10
May 2025
Very friendly and helpful staff. Made sure I got the right size Blundstones 🙌🏼
April 2025
Jesse was very helpful. I made several visits and he remembered the shoes that I tried. I returned to the store and bought them and they are very comfortable. Jesse, thanks so much for your help.
