Birkenstock of San Diego - Old Town is a family-owned store open for walk-in and appointment shopping. Reviews consistently highlight its awesome customer service, with staff described as completely helpful, professional, and going above and beyond. Employees are noted for being very helpful, remembering customer preferences, checking other locations for stock, and even staying past closing time. This great service makes customers eager to return. The shoes themselves are praised as very comfortable. The store receives strong recommendations for its bravo customer service.
Great mix of cute and comfortable quality shoes! Small store in hidden alley between restaurants
March 2026
The staff will go the extra mile to make sure you not only have the right size but are happy with the shoes you select and subsequently buy
June 2025
The sales associate Julia helped me find the best shoes of my life. So kind and helpful. Bend lows. I won’t gatekeep these have to be magic for my feet. I walked with them with no break in across my Europe trip. Just had to go back and get a second pair. 100/10
